Privacy Policy
1. Overview
At LuminaBase, protecting your privacy is a core principle of our architecture. We are fully committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR) and other global privacy standards.
2. Information We Collect
To provide reliable and secure infrastructure, we only collect essential information. This includes:
- Account Information: Name, email address, and billing details required for service administration.
- Technical Data: IP addresses, API request logs, and performance metrics necessary for system security, troubleshooting, and load balancing.
3. How We Use Your Data
Your data is used strictly to operate, maintain, and improve our infrastructure. We do not sell, rent, or trade your personal information to any third-party organizations for marketing purposes. Data processing is limited to ensuring the secure transmission of your transactional systems.
4. Your Data Rights (GDPR)
You maintain full ownership and control over your personal data. Under GDPR, you have the right to:
- Right of Access: Request a complete copy of the data we hold about you.
- Right to Rectification: Easily correct any inaccurate or incomplete information.
- Right to Erasure: Request the complete deletion of your data from our active systems (the "right to be forgotten").
We are here to help
If you have any questions regarding your data, need assistance with your privacy settings, or wish to exercise your GDPR rights, please let us know. Our dedicated team is ready to assist you promptly at support@luminabase.cloud.